Information, ECSI is the poor education loan business ever before (aside from Sally Mae, definitely)

The organization is awful. I can not believe they may be able pull off just what these are generally as long as he has. Besides features i already been sad adequate to rating conned for the together with them – for the three-years my personal principle equilibrium went down an astonishing $58. Nevertheless they improved my personal payments by the more than $100/day in place of notifying me. Things isn’t right here. Not at all.

You will find brand new displeasure having got my loan sold so you’re able to them by the my personal ex-servicer

I’m therefore grateful I discovered this site. ECSI was outright terrible. We recorded a problem into Ombudsman Category, and therefore performed just waste my date. ECSI will give you incorrect pointers after you refer to them as and also you finish buying their errors. My personal story is simply too long to post so i only will duplicate and you can insert my personal complaint that we taken to the Ombudsman Classification. “To your Tuesday, EST I Called ECSI re: an effective forbearance/ deferment back at my Perkins. I talked with a guy whom verified my mailing address and you may told your forms might be mailed for me due to not being able to current email address him or her for every Us Agency away from Studies policy. The newest notice I gotten stated that whenever they do not receive a request deferment otherwise forbearance inside thirty day period step will be used. Well my personal other membership come into forbearance so i know it you ought to be considered also. Towards the Monday, EST I called ECSI once again on account of not receiving the brand new asked mode. We very first talked which have a woman customer service associate who fundamentally informed me I did not be eligible for a good forbearance/deferment. We spoke with a supervisor and told him the discussion I experienced towards men customer service member with the . The fresh new Supervisor reported that however have the label drawn and you can followup with me on Friday, , due to not being at the job on Friday, , to attend a funeral service. In this name I was together with advised that there was basically no cards on my membership stating that I named into the . We provided brand new Manager my personal phone number on account of it not-being on my membership. We never acquired you to label. I disconnected the call and contacted the united states Agency away from Degree Ombudsman Category. I talked that have a female who provided me with a case matter (1-[protected]) and you will informed us to journal onto and you will file a criticism. Well you to definitely was not useful, they brought me back into the us Agencies regarding Training. ECSI emailed myself (I offered my personal current email address toward guy toward ) toward re also: my past due payment, I replied with an ask for a manager telephone call. We never ever gotten a visit. “

ECSI recently grabbed more than because financial to possess a vintage Perkins of mine and i concur

Once more, the fresh Ombudsman Group did absolutely nothing to my account. They just grabbed ECSI’s keyword for it and never had the calls taken or some thing. Jada Morrow was the Ombudsman people We handled out-of which amount.

Every month I have to pay my statement it is a beneficial nightmare. Is your costs due with the fifteenth, instance mine try? Ok, I must log on, agree to its “digital billing” Once again (Practically, We state I agree per month yet as i log in it’s the same task), i quickly must browse the million commission options to “Agenda a fees”- yes, you must schedule at least one Time ahead to spend the loan. Otherwise, you have to do an “immediate echeck” and that charges you step 1.00 the day off so that you aren’t getting on later fee. Certainly it requires them really work with the automatic program so you’re able to procedure your own commission the day out of. Indeed, I attempted to blow my financing today, but really “their system is already operating almost every other costs”. It is not my large interest financing, but I’m willing to pay off the whole thing merely thus i can help to save my personal wellness about worry off coping with this bleeping horrid company.

They are the Bad! I believe happy which i have not experienced the brand new commission complications I have read about. I signed up for monthly lead debit and all sorts of are simple. However, now that it’s income what is a jumbo mortgage loan in Tennessee tax go out no-one can tell me how much focus I reduced a year ago to subtract they away from my taxes, I can not availableness a beneficial 1098-E, together with count isn’t available on any of my personal prior comments because it’s on expense from my personal almost every other lendersPLETELY Incompetent!